Time flies, unconsciously, we are busy running through , ushered in . Here, I make a small knot in my work in , strive to improve my shortcomings, and strive to make myself better at work in the coming year.
In business:
this year because of the new system online, the business of intensive and comprehensive, I obeyed the instructions and jobs from lag review into integrated teller. No matter what jobs, I always have maintained a good working attitude, a bank of standard strict with oneself, observe the rules and regulations, constantly remind myself to work in earnest again, carefully drawn up in accordance with the head office and the branches of the various rules and regulations to operate, the compliance in the first place. Work in the review of the lag is itself to a comprehensive quality concerns and trust, I don't live up to the expectations of superior leadership to yourself, don't abuse their functions and powers, conscientious, self-denial devotion, never tired every day, read carefully the each subpoenas, see if tellers to handle business compliance, whether ZhangZiGai land cover in place, the signature is written in the writing, the elements of remittance, deposit fill ticket whether complete, resolute don't let a ZhangZi drain cover, don't get a signature sign, not to let a summons is not complete, the elements of don't give the compliance business license.
Although is not in at the front desk, but I was at the front desk of strong support, with all kinds of logistics service for the front desk, think of the front desk, snap front desk place, effectively eliminate the trouble back at home of the front desk clerk, dispense with the check-out trouble after reading the summons, reduce the workload of the teller, let them have more time and energy to deal with business, create greater economic benefits. In the meantime, I have fulfilled my duties, and fulfilled every task which I have delivered to me.
Engaged in integrated teller in near the end of day, although there are no front desk service nearly ten years, but I'm still the smooth to complete my task. As a front desk operator, I know the importance of the job, after all, I are directly with the customer, my image represents the image of the bank, I was the only warm and thoughtful service to win more customers, to achieve greater results. In actual work, therefore, I loud to communicate with customers, regulate their own services, patient honest answer customer inquiries, timely, accurate and fast to conduct all business for our customers, and according to different customer groups actively marketing line of all kinds of financial products and financial services, from the SMS payment, mobile banking, online banking, telephone banking, to "secure benefit", "agricultural bank remit fund", "save jintong" and so on. At the same time, I still adhere to the belief of "never too old to learn", the use spare time to take an active part in line of business training and activities, learning new business, new knowledge, constantly with new own knowledge structure, make oneself always stand in the financial services of the first line.
In terms of safety and risk prevention: we are special industries that operate money. Our job is to deal directly with cash, so inevitably there are all kinds of risk, especially when shuttle library, so for the sake of the safety of the Banks' capital operation, I always remind yourself to strengthen their safety consciousness, learning and performance of the higher the files about safety and risk prevention, wake-up call, to provide customers with convenient financial services at the same time, also do not forget to adhere to standardized operation, to prevent the occurrence of unsafe accidents.
In my life, I have been working on a good schedule, working on time, and taking the lead in cleaning the business room. Of course, I have always maintained good relationships with colleagues, colleagues and colleagues. At the same time, in the busy work at the same time, also don't forget to bring laughter, swap out of the atmosphere, make everyone happy at their ease with various complex business processing.
Although in the past year, I made some achievements, but there are a lot of shortcomings, the quality of service, it remains to be strengthen and improve the business skills. I plan to be more active in my New Year, to be more active in my work, and to make a bigger contribution to this year's new goals. Comrades, the horns of spring action have sounded, and what are they waiting for? Let's go for it!
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