商务英语信函道歉信范文
商务信函范文英语道歉篇一
Dear Mr. Grison
Thank you for your letter of 6 May 2004 concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Your sincerely
商务信函范文英语道歉篇二
Dear Mr. Sation
With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.
The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.
Your sincerely
商务信函范文英语道歉篇三
Dear Mr. Clinton
Thank you for your letter of 9 May 2004 concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
推荐文章
河南高考排名195560左右排位理科可以上哪些大学,具体能上什么大学2024-06-08 12:22:13
吉林外国语大学和湘潭大学兴湘学院哪个好 附对比和区别排名2024-06-08 12:17:15
江西工商职业技术学院在黑龙江高考历年录戎数线(2024届参考)2024-06-08 12:13:44
甘肃高考排名5480左右排位理科可以上哪些大学,具体能上什么大学2024-06-08 12:10:50
四川文化艺术学院和天津城建大学哪个好 附对比和区别排名2024-06-08 12:07:58
江西高考排名71510左右排位理科可以上哪些大学,具体能上什么大学2024-06-08 12:05:17
给同学道歉信模板集锦五篇2023-08-26 08:58:59
寝室安全隐患排查报告(精选7篇)2023-08-14 02:58:34
关于撒谎的道歉信2023-08-11 07:44:38
开学典礼领导精彩讲话稿(通用9篇)2023-08-22 17:41:32
给同学道歉信模板集锦五篇2023-08-26 08:58:59
关于撒谎的道歉信2023-08-11 07:44:38
个人道歉信模板合集十篇2023-08-28 03:41:10
因遗失借书英文道歉信2023-08-13 01:43:49
对客户的道歉信2023-08-18 19:37:40
淘宝卖家给买家的道歉信五篇2023-08-22 11:47:18