一：20xx年工作回顾及总结
回顾20xx年这一年来的工作，我在公司领导及各位同事的支持和帮助下，严格要求自己，按照公司要求，比较好地完成了本职工作。通过近一年的学习和工作，工作模式上有了新的突破，工作方式有了较大的改变。现将这一年的工作情况总结如下：
1、总体来说，2016年我主要完成了“……银行系统”、“……渠道管理平台”、“……”、“……”、“……”“……”的日常测试以及质量控制工作;“……”已经稳定上线运行6个多月，“……”即将上线。
2、日常我主要负责项目测试工作、测试文档编辑、参与功能需求设计、协调开发进度、总结经验分享、完成所需知识积累、工具学习及研究、兼容性软件测试。就在银联项目工作来说，主要的工作内容有：a、测试项目案例、测试用例的设计与编写;b、对测试过程中遇到的问题进行沟通，并提供意见;c、设计业务功能流程，提供参考意见，绘制关键业务流程;d、进行主要功能的界面测试、功能测试;e、按照测试用例执行测试计划;f、进行需求验证工作。
3、知识的总结与分享，完成客户端在安卓4.0/4.1，IOS6.0以上系统上出现的兼容等问题，完成了兼容性测试案例的编写以及兼容性测试的培训工作。在日常工作中，发现兼容上重大问题，在测试部门群中发布分享。
4、完成所需知识积累，学习所需知识、工具以及技能。在工作中学习了银行业务流程规范、学习公司研发规范、参加了公司组织的技术培训、学习了各种测试工具的使用。
二：对公司的建议与意见
对公司和部门建设上，我有以下几点建议：
1、对员工进行金融知识的系统培训，让测试人员了解银行业务流程，有助于测试人员更加详细了解业务流程，测试过程会少走很多弯路。
2、部门内希望多组织技术交流讨论，促进测试工作的开展和提高。一年至少有2次这样的交流。
3、公司在项目开发前期，希望尽可能的明确需求，尽可能的详尽需求说明书内容。在测试过程中发现很多项目缺少需求说明书，需求说明书不明确或者需求说明书内容错误，误导了开发和测试，浪费了时间，影响了项目进度。
4、建议项目需求设计可以有测试员参与讨论。
5、公司管理有点混乱，个人感觉公司对每位员工的`重视程度不够!节假日公司应该给每位员工一定的福利和关心。
6、个人感觉平时的效率比较低，希望测试部门能够有所调整。希望公司能制定质量控制标准以及开发、测试工作流程，让开发更好的了解测试的流程，增强开发团队与测试团队的配合，提高工作效率。
7、加强部门测试成果的积累与沉淀，提高团队测试水准，希望我们的团队能够做的更好，能够已团队的形式参与软件项目的开发，而不仅仅是一个项目中毫不起眼的小小测试员。
三：20xx年工作计划与学习计划
20xx年工作计划就是希望通过自己的努力，让我们的产品更加完美，让自己在软件测试技能上有所提高，更多的关注软件产品的开发过程，提高工作效率、做到与用户的需求一致，提高公司软件产品用户满意度。
具体来说20xx年工作计划有：努力提高自身测试水准，努力学习金融知识以及业务流程，学会需求分析，掌握需求分析在测试中的作用，参与公司更多的开发项目的测试工作。
述职人：xxx
20xx年xx月xx日
延伸阅读（英语版）：
1. Review and summary of the work of 20xx
Looking back at the work in the year of 20xx, I have strictly required myself to complete the work in accordance with the requirements of the company and the support and assistance of my colleagues. Through the study and work in the past year, there have been new breakthroughs in work mode, and there have been major changes in the way of working. The working conditions of this year are summarized as follows:
In general, in 2016, I mainly completed "... The banking system, ""... Channel management platform ", "... ", "... ", "... ""... Daily test and quality control work; "... "It has been going online for more than six months." "Coming online.
2, everyday I work is mainly responsible for project test, test, document editing, participate in the design of the functional requirements and coordinate the development progress, sum up experience sharing, complete the required knowledge accumulation, tools, learning and research, the compatibility of software testing. In the work of the unionpay project, the main tasks include: a, test project cases, design and preparation of test cases; B. Communicate the problems encountered during the test, and provide Suggestions; C. Design business function process, provide reference opinions and draw key business processes; D, interface testing and functional testing of main functions; E, execute test plan according to test case; F. Perform requirements verification work.
3, summary and sharing of knowledge, to complete the client in the android, 4.0/4.1 IOS6.0 above on the compatible system, completed the compatibility test case writing and compatibility test training work. On a daily basis, find compatibility issues and share them in the testing department.
4. Learn the knowledge, tools and skills required for knowledge accumulation. In the work, I learned the rules of banking business process, learned the company's research and development standard, participated in the technical training of the organization, and learned the use of various testing tools.
2. Suggestions and opinions on the company
For the construction of the company and the department, I have the following Suggestions:
1 the system training, the employees of financial knowledge, let the testers know bank business process, helps testers more details about the business process, the testing process will go a lot less detours.
2. In the department, we hope to discuss and discuss more technical exchanges and promote the development and improvement of testing work. At least twice a year.
3. In the early stage of the project development, the company wants to be as specific as possible, and as detailed requirements as possible. Found in the testing process, many projects lack of requirements specification, requirements specifications are not clear or content requirements specification error, mislead the development and testing, wasted time, affected the project progress.
4. Suggest that the project requirements design can be discussed by testers.
5. Company management is a little confusing, and I don't think the company attaches great importance to each employee. Holiday companies should give each employee a certain amount of welfare and care.
6. The average person feels less efficient and expects the test department to adjust. Hope the company can make the quality control standards and work process development, testing, to develop a better understanding of the test process, enhanced the development team and testing team to cooperate, improve work efficiency.
7, strengthen department test results of accumulation and precipitation, improve team test standard, we hope our team can do better, can have team to participate in the development of software project, in the form of and not just a nondescript small testers in the project.
Iii. Work plan and study plan of 20xx
20 xx year work plan is to hope that through their own efforts, to make our products more perfect, let oneself on the software testing skills have improved, more and more attention to the development of software products process, improve work efficiency, do it in accordance with the needs of users, improve customer satisfaction company software products.
Specific for 20 xx years work plans are: efforts to improve their test standard, efforts to study financial knowledge and business process, learn to demand analysis, grasp the demand analysis on the effect of the test, participate in the development of the company more project testing work.
Title: XXX
20xx xx xx day
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